Information Collection & Use


In order to use certain parts of the TangiTek web site, you must first complete the registration form and create a user name and password. During registration you are required to give certain information, such as name and email address, and country of origin. We use this information to send you a password so you can download software and documents from our website. You may elect to allow us to contact you about additional services and products via email; or you may elect only to have your password sent to you via email so you can download files from our web site.


TangiTek is the sole owner of the information collected on TangiTek collects personally identifiable information from our users at several different points on our Web site.



If you purchase a product or service from us, we request certain personally identifiable information from you. This information may include contact information such as name, email, and shipping address, telephone and fax numbers, and financial information such as credit card number and expiration date.


We use this information for billing purposes and to fulfill your order. If we have difficulty in processing your order, we will use this information to contact you.



From time-to-time we may provide you the opportunity to participate in surveys on our site. If you elect to participate, we will request certain personally identifiable information from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information, such as name and shipping address, and demographic information, such as zip code.


We use this information to improve our services and products, as well as better customize the site to match your preferences.


Uses of Information

We use the information you provide in a number of ways.  First, we use it to improve the ease-of-use of our site for you. For instance, we store contact information so that you do not have to provide it every time you wish to place an order. Second, we use personal information such as your company type and information on which of our products you have purchased in anonymous aggregate data mining. Finally, from time to time we use the contact information you provide us to inform you of new products and special offers, which you may opt-out of, if you so desire.


Communications from the Site


Special Offers and Updates

We will occasionally send you information on products, services, special offers, and other promotions. You can sign up for these emails from us on our registration page.


Out of respect for your privacy, we present the option not to receive these types of communications.  Please see the section entitled “Choice/Opt-out.”


Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.


Generally, you may not opt-out of these communications, which are not promotional in nature.  If you do not wish to receive them, you may deactivate your account by contacting us at


Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or by telephone, fax, or mail.



We temporarily store information that we collect through cookies to create a “profile” of your preferences.  We tie your personally identifiable information, and (if applicable) your purchasing history, to information in your profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you. This information is session-based, and is therefore destroyed once you exit your web browser.


We do not share your profile with other third parties. 


Information Sharing and Disclosure

Aggregate Information (non-personally identifiable)

We do not share aggregated demographic information about our user base with our partners and advertisers.


Personally Identifiable Information:

We share Personally Identifiable Information with Third Parties such as credit card processing centers and shipping companies.



We use outside shipping companies, FedEx and the US Postal Service, to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store, or use personally identifiable information for any other purposes.


Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.



We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes.  When you register with our site and provide us with your contact information, you are given the option of opting-out of all emailed promotional messages from us.


If you no longer wish to receive any newsletter promotional communications, you may choose to opt-out of receiving them by logging in to the ‘My Account’ section of using the username and password created when you registered, and choosing “I do not wish to receive TangiTek-related messages other than my site password.” on the ‘Modify my Account’ page.  You may also choose to opt-out of our newsletters and promotional communications by emailing us at or by contacting us at (503) 222-3837.


You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.



A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We link the information we store in cookies to personally identifiable information you submit while on our site.


We use session ID cookies only, which make it easier for you to navigate our site. A session ID cookie expires when you exit your web browser.


As is true of most Web sites, we gather certain information automatically and store it temporarily in session cookies. This information includes internet protocol (IP) addresses, referring/exit pages, and click stream data.


We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.


We do not link this automatically-collected data to personally identifiable information, with the exception of IP addresses, which are used to personally identify users during our ordering process, and are therefore tied to personally identifiable information. All of this data is stored in session cookies, and is therefore destroyed once you exit your web browser. 


If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as surveys and our online ordering system, will be limited.


This privacy statement covers the use of cookies by this site only and does not cover the use of cookies by any advertisers.


Clear Gifs (Web Beacons/Web Bugs)

We do not employ the software technology called clear gifs, a.k.a. Web Beacons/Web Bugs. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence.


Furthermore, we do not use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. 


Links to Other Sites

This Web site may contain links to other sites that are not owned or controlled by TangiTek Please be aware that we, TangiTek, are not responsible for the privacy practices of such other sites.


We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.


This privacy statement applies only to information collected by this Web site.


Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct or update it by making the change on our member information page or by emailing our Customer Support at or by contacting us by telephone or postal mail at the contact information listed below.  If you wish to delete your personally identifiable information or deactivate your account, please contact our Customer Service at or by contacting us by telephone or postal mail at the contact information listed below.



The security of your personal information is important to us. When you enter sensitive information, such as credit card number, on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, visit


We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.


If you have any questions about security on our Web site, you can send an email to us at


Business Transitions

In the event TangiTek goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and/or prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.


Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.


We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.


Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us by email at, by phone at (503) 222-3837, or by mail at TangiTek 1033 SW Yamhill St. Suite 301, Portland, OR 97201-2258 USA